Sylvan Learning Center Complaints and Reviews

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Sylvan Learning Center
Main address: 1001 Fleet Street 21202 Baltimore Maryland
1-888-EDUCATE, ,
  • 66 complaints
  • $77.9K claimed losses
  • $1.2K average
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  • Nov 05
  • Ex Employees
  • Labor Compensation
  • 215

I tried Sylvan in Factoria Wa. they promised more than they could deliver. After trying it for a month and paying $245 mandatory registration and test fee, we were told that we are responsible to pay an additional $258 (2 week notice at $52 per hour). There is no satisfaction guarantee of any kind. I found out from the school that we can hire real experienced teachers who would love to tutor.... Read more

Was this review helpful? 2 0


  • Oct 02
  • Tutoring
  • Richland, Washington
  • Vision Problems
  • 6
  • 6
  • 419

I thought sylvan was suppose to help your child. I took my daughter in to get her vision checked out and it turned out that she has double vision. After paying more than 3,000 dollars to help my daughter get better they (sylvan) failed to tell me one if the most critical things that has affected her learning. I was told by her vision therapist that sylvan should have caught that. Had they... Read more

Was this review helpful? 2 4


  • Jul 27
  • Tutoring
  • Useless Corporate Support
  • 689

Grandaughter didn't do 1st grade on time and now at 11 tested mastery in all 4th grade categories. She wanted to skip 5th and attempt to test into 6th to join her age group and has been doing 20 hours a week at sylvan for 6 of the 8 week plan. I don't see the progress they claim. AND I have spent many hours trying to get to "MySylvan" where I can see what she is doing day by day. Local... Read more

Was this review helpful? 5 6


  • Jul 18
  • Education
  • University Place, Washington
  • Poor Service
  • 448

My niece was having serious math anxiety issues so I talked with Sylvan about helping her specifically with her math. She was getting an "F" in math but is otherwise an very bright student. After several months and a couple of thousand dollars she was still getting an F. What I found out was that because of her anxiety with math they decided to let her work on English or History. She got no help... Read more

Was this review helpful? 0 4


  • Oct 30, 2013
  • Tutoring
  • Tutoring
  • 4
  • 4
  • 293

My grandson was enrolled at Sylvan in Mobile, AL. Had to pay up front. He missed some days in which my son called and told them that he would not be there that day and he was told my grandson could make them up. Never allowed to make up. Evaluation lasted about 30 seconds and he is now reading worse than when he started there AND they sent a bill for an additional $650.00. Not going to pay. ... Read more

Was this review helpful? 2 13


  • Aug 21, 2013
  • Tutoring
  • Calgary, Alberta
  • Writing Program
  • 7
  • 7
  • 470

I paid 1,500 for my son to enrolled in the writing programme for 36 hours at sylvan learning centre. And all he was taught was how to use commas, periods and slashes. The director of the centre said by the time your son finishes his 36th hour he would have done 6 essays. Which is 6 hours per essay. That wasn't true at all because he had only finished two, and the time spent on the essay is too... Read more

Was this review helpful? 9 2


  • Jul 23, 2013
  • Tutoring
  • Silver Springs, Florida
  • Sylvan Learning
  • 3
  • 3
  • 442

The people at Sylvan really seem to have taken a personal interest in my child. This is something that is necessary to every child who is having trouble with learning so that their self esteem is high. That said, I know that the instructors at Sylvan take the road of making EVERY person that comes there feel like the most important person who walked through the door. That is what makes them... Read more

Was this review helpful? 5 2


  • Jul 20, 2013
  • Tutoring
  • Tampa, Florida
  • Unprofessional Service
  • 4
  • 4
  • 372

the sylvan that my child attended in pasco county florida is owned and operated by a group of the most unprofessional women (maybe even mentally unstable) that i have ever encountered. the director at the zephyrhills, florida office romps around and actually acts like she has a mental problem. when speaking to the owner about her misconduct, that her employee dispays in front of the... Read more

Was this review helpful? 7 16


  • Jul 17, 2013
  • Tutoring
  • Sylvan Learning
  • 279

The personal connection from the staff. The dedication that they have in helping children succeed is awesome! They are just the best and I am so glad that I found them. I know each location is different but I had a bad experience with a Sylvan in Florence, Alabama and as a parent of a child diagnosed with Austism Spectrum Disorder it is hard enough just trying to help your child succeed in school... Read more

Was this review helpful? 6 0


  • Jul 10, 2013
  • Tutoring
  • Sylvan Learning
  • 499

I would like to inform parents of my experience with Sylva Learning center in Lehi Utah. My child had a large amount of hours setup for his program. I was given the option to pay at the start of the program and I would get a discount on the cost of each hour. At this time I asked if he didn’t need all the hours would we get the extra hours refunded, they insured me I would. I also informed... Read more

Was this review helpful? 6 0
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