Sylvan Learning Center Complaints and Reviews

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  • Customers like
    • Employee knowledge1
    • Office atmosphere1
    • Location1
  • Customers don't like
    • Cost1

  • May 15
  • Tutoring
  • Kalamazoo, Michigan
  • Positive Experience
  • 760
  • REVIEW RATING 5/5

My 10th grader went from public to private school. Geometry turned out to be a nightmare subject for him and got worse by Dec. after being out of school for 3 wks for surgery. My son was evaluated by Sylvan and I signed up 100 hrs and my son made a connection with a teacher and I MADE SURE we moved home schedules and worked w/ school and pulled him out early 3 days/wk to ensure he had this... Read more

Was this review helpful? 1 1

Don't trust sylvan. It is vast of money and time. Add comment

  • May 04
  • Tutoring
  • Harlingen, Texas
  • Tutoring
  • 1
  • 1
  • 412
  • REVIEW RATING 5/5

Thank you everyone for your reviews. I had planned on using Sylvan for tutoring and was waiting for them to get back with me to schedule a time to set up meeting with them. They have not contacted me and it's been two weeks. I started surfing the net and have found nothing but bad reviews after bad reviews from several different sites and blogs. I couldn't believe the amount of negative... Read more

Was this review helpful? 1 0

I had the worst experience with sylvan on Staten Island. The director pressured me to sign up and was so angry that I wouldnt I left in tears and had to send my husband in to get my child from testing!!' He should lose his job!! They only care about a commission not your child!!!terrible is putting it mildly. Add comment

  • Nov 05, 2014
  • Employees and Ex-employees
  • Labor Compensation
  • 1832
  • REVIEW RATING 5/5

I tried Sylvan in Factoria Wa. they promised more than they could deliver. After trying it for a month and paying $245 mandatory registration and test fee, we were told that we are responsible to pay an additional $258 (2 week notice at $52 per hour). There is no satisfaction guarantee of any kind. I found out from the school that we can hire real experienced teachers who would love to tutor.... Read more

Was this review helpful? 6 3

  • Oct 02, 2014
  • Tutoring
  • Richland, Washington
  • Vision Problems
  • 7
  • 7
  • 1119
  • REVIEW RATING 5/5

I thought sylvan was suppose to help your child. I took my daughter in to get her vision checked out and it turned out that she has double vision. After paying more than 3,000 dollars to help my daughter get better they (sylvan) failed to tell me one if the most critical things that has affected her learning. I was told by her vision therapist that sylvan should have caught that. Had they... Read more

Was this review helpful? 3 5

  • Jul 27, 2014
  • Tutoring
  • Useless Corporate Support
  • 1
  • 1
  • 1567
  • REVIEW RATING 5/5

Grandaughter didn't do 1st grade on time and now at 11 tested mastery in all 4th grade categories. She wanted to skip 5th and attempt to test into 6th to join her age group and has been doing 20 hours a week at sylvan for 6 of the 8 week plan. I don't see the progress they claim. AND I have spent many hours trying to get to "MySylvan" where I can see what she is doing day by day. Local... Read more

Was this review helpful? 9 8

  • Jul 18, 2014
  • Education
  • University Place, Washington
  • Poor Service
  • 1147
  • REVIEW RATING 5/5

My niece was having serious math anxiety issues so I talked with Sylvan about helping her specifically with her math. She was getting an "F" in math but is otherwise an very bright student. After several months and a couple of thousand dollars she was still getting an F. What I found out was that because of her anxiety with math they decided to let her work on English or History. She got no help... Read more

Was this review helpful? 3 6

  • Oct 30, 2013
  • Tutoring
  • Tutoring
  • 4
  • 4
  • 623
  • REVIEW RATING 3/5

My grandson was enrolled at Sylvan in Mobile, AL. Had to pay up front. He missed some days in which my son called and told them that he would not be there that day and he was told my grandson could make them up. Never allowed to make up. Evaluation lasted about 30 seconds and he is now reading worse than when he started there AND they sent a bill for an additional $650.00. Not going to pay. ... Read more

Was this review helpful? 2 13

  • Aug 21, 2013
  • Tutoring
  • Calgary, Alberta
  • Writing Program
  • 7
  • 7
  • 892
  • REVIEW RATING 5/5

I paid 1,500 for my son to enrolled in the writing programme for 36 hours at sylvan learning centre. And all he was taught was how to use commas, periods and slashes. The director of the centre said by the time your son finishes his 36th hour he would have done 6 essays. Which is 6 hours per essay. That wasn't true at all because he had only finished two, and the time spent on the essay is too... Read more

Was this review helpful? 10 3

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