Our daughter was attending the SLC in Niles MI.She was actually doing better.
The people who tutored were genuinely helpful and concerned. However the owner of the franchise Donna Campbell decided to close the branch with no notice. We did not find out about the closing until we drove to the office and we were informed of the decision by a very confused employee. Evidently it was as big a surprise to him as well.
We did recieve a letter in the mail a week later telling of the closing and giving us a week to file for a refund. We called this woman after contacting the SLC main office and being told they could do nothing. They provided us with the phone number for her. We have never heard from her.
She opened a new tutoring center in a neighboring town.This woman owes us over 7000 dollars which we will never see again I am sure.
Monetary Loss: $7000.