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Located on 5016 W Waco drive.

These people are not professionals and will not take your TEXAS Drivers License as an ID to take an exam.I had already taken other PRAXIS exams using the same ID, never had a problem. According to the two "professionals " they have assisting customers, other locations do not follow the rules. I drove one hour and a half to take my exam and they refused to accept my DL because my second last name was not on the receipt . I asked for the owners number and again the "professional lady' they had as a supervisor gave me the number and said "call tomorrow because they are closed". I called the number from the parking lot and guess what, THEY WERE OPEN. Before scheduling an exam in this location drive a bit further and go some where else.

I have used the same ID in other Sylvan's learning centers and I have never had one problem.

I can use my DL to vote, but not to take an exam.

Product or Service Mentioned: Sylvan Learning Center Customer Care.

Reason of review: Did not accept my government ID.

Monetary Loss: $150.

I didn't like: How they treat customers.

Company wrote 0 private or public responses to the review from Mar 18.
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