Today I visited the Sylvan Learning Center/ Praxis Testing Site at 21st and Woodlawn in Wichita, KS. It was my 4th time testing at the center for various teaching certifications and, as usual, the experience was absolutely horrible.
When I arrived, the two women in the waiting area were already near tears because of the tongue-lashing they'd already gotten from the evil blonde front desk attendant who makes every visit a misery. Though I didn't know these women, they were so upset that they proceeded to fill me in on Blondie's abusive behavior while we waited. They even said that instructors in their WSU counseling program had warned them not to be rattled by the epic rudeness of the Sylvan staff. This center takes testing security seriously to the point of ridiculousness, and Blondie seemed to relish searching me, making me turn out my pockets, pull up my pant legs, and remove my reading glasses from my head because apparently, she suspected me of using high-tech mirrored lenses to cheat off my neighbors.
Throughout this ordeal, she kept up a barrage of belittling, sarcastic comments that made me so angry that I had trouble focusing on my test and instead, spent my time wondering whom I could complain to about this wretched woman. Please, somebody, fire this beast and free her to go pursue her true calling as an abusive prison matron somewhere.
If you're at all a nervous tester, DONT GO HERE! Make the drive to another center, even if you have to play for a hotel stay, because this situation is the ultimate stressful testing environment!
Product or Service Mentioned: Sylvan Learning Center Customer Care.
Reason of review: Poor customer service.